CareStack Acquires Waybeo to Revolutionize Patient Communications and Practice Growth with AI Powered Solutions

Bangalore, 13 December, 2023: CareStack, a USA headquartered cloud-based dental software solutions leader, has announced the acquisition of Waybeo, an Indian startup co – founded by Krishnan R V, Manu Dev, and Bijoy B S offering advanced intelligence services in ad-generated phone calls. The acquisition will transform patient-practice communication in healthcare by integrating Waybeo’s cutting-edge technology with CareStack’s market dominance in dental care.

Over the past seven fiscal years, Waybeo has demonstrated a commendable trajectory of revenue growth. The average year-on-year growth rate across these seven years stands at approximately 39.42%. Currently, the company’s call tracking product serves about 22,000 locations across India. Waybeo boasts a clientele of 56 enterprise customers nationwide. This signifies a consistent revenue expansion as well as a broad customer base across industries.

Backed by a clutch of global investors including Airtel, Waybeo has been a trusted partner for delivering deep intelligence services and optimizing strategies for industry giants like Royal Enfield, Tata Motors, and Honda Cars India. It provides in-depth intelligence services, enabling marketers to optimise their strategies and drive revenue through ad-driven phone calls.

Before the acquisition, Waybeo unveiled CS Conversations for CareStack, offering AI-powered call analysis and real-time transcriptions, significantly enhancing patient-practitioner communications.

Abhilash Krishna, CEO CareStack, said, “Integrating Waybeo’s advanced analytics into our platform is a game-changer. It aligns with our commitment to redefine dental care. We are expanding capabilities and reshaping patient communication. Our collective strength will transform dental operations, empowering practices with cutting-edge tools.”

With the acquisition, Waybeo is poised for accelerated growth, expanding its footprint in India and international markets. Eyeing sectors beyond healthcare, such as automobile, consumer durables, insurance, broking, and real estate, Waybeo plans to redefine industry standards with its innovative solutions. Mumbai will be the key business hub, anchoring the company’s strategic operations.

Krishnan R V, Co-Founder & CEO of Waybeo, said, “This acquisition is a strategic move that combines Waybeo’s tech proficiency with CareStack’s market reach. It’s a leap toward advancing patient care standards. We are not just streamlining communication but helping elevate patient care experiences in healthcare facilities.”

The dynamic partnership will drive a paradigm shift in patient care and operational efficiencies, drive innovation, and set new benchmarks in the healthcare sector.

About CareStack:

Established in 2015, CareStack is a leading cloud-based dental practice management software dedicated to meeting the comprehensive needs of dental offices, regardless of size. Headquartered in Florida with a prominent India office located in Trivandrum, the platform caters to scheduling, clinical management, billing, patient engagement, and reporting requirements. Boasting built-in functionalities for centralization, automation, and advanced analytics, CareStack stands out with a specialized team offering services in data conversion, training, support, customer success, and revenue cycle management. This holistic approach ensures businesses experience a seamless transition and ongoing utilization throughout the customer lifecycle. CareStack serves as an all-encompassing solution for large and expanding dental practices, empowering them to enhance productivity, reduce costs, and elevate the quality of patient dental care.

Visit CareStack | https://carestack.com/

About Waybeo: 

Founded in 2009, Waybeo is a technology-driven company specializing in deep AI-based analytics for cloud telephony. With headquarters in Trivandrum and a significant presence in Mumbai, the company has been a pioneering force in offering comprehensive solutions including Call Tracking & Analytics, Lead Response Automation, Sales Call Automation, Automated Voice Alerts, and more. Operating within the hyper-local segment, Waybeo has served esteemed clients across diverse industries such as Automobile, Cement, BFSI, and Consumer Durables. Notable clientele including Tata Motors, Ford, Royal Enfield, CEAT, Ambuja Cement, Yes Bank, Motilal Oswal, HDFC, HP, and others have entrusted Waybeo for their innovative services.

Visit Waybeo | https://www.waybeo.com/

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